What is a room escape?

If you’ve never been to an escape room before, then this article what is an Escape Room is written just for you. Here, you'll find out what to expect.

How many people can play?

Two to six people can play in our rooms at the same time. Should you want to play with 7 or more players, we recommend playing in two groups in separate games.

How can I make a reservation for a game?

Reservations can be made at out booking page or per phone. Please choose the room and time you would like to play and soon you are ready to play a game at our location.

How do I know if my reservation has been accepted?

After choosing a game you will receive a confirmation via email with the reserved room and time. Your time-slot will then turn red in the calendar on our website. Please check your email address for possible typing errors before submitting/confirming your reservation.

How much does a game cost for 2, 3, 4, 5 or 6 players?

We might have Promotions running please check our Facebook and Instagram site. The general list price (Smart Fox: booking well in advance) of one game is 82 Euro for 2 players 100 Euro for 3 players 115 Euro for 4 players 125 Euro for 5 players 141 Euro for 6 players. According to our dynamic pricing policy, a 5-euro surcharge may apply to 'Lazy Fox' (last-minute) bookings. We encourage customers to book in advance, as it helps us improve planning and inventory management. [Effective from September 2024, changes may apply.] To learn more please visit our Facebook-page https://www.facebook.com/FoxInABoxGraz or our Instagram Page https://www.instagram.com/foxinaboxgraz/" Different Price-Reductions cannot be combined.

How can I buy a gift card online? What steps are needed?

Access the following form: GIFT CARDS
  • Enter the EMAIL ADDRESS to which the printable version of the voucher should be sent.
  • FROM: The person giving the gift.
  • FOR: The name of the person the voucher is intended for, e.g., the birthday celebrant or your husband or wife.
  • NUMBER OF PARTICIPANTS: Planned number of participants — this determines the price. Additional participants (up to a total of 6) can pay on-site. An "optimal team" consists of 4-6 people, but the rooms can also be tackled by 2 or 3 people, though the challenge will be greater.
  • PERSONAL MESSAGE: The text that will be printed on the voucher.
  • PAYMENT OPTION: Please select your preferred payment method. Delivery via email is automatic after successful payment.
The Escape Room gift card IS ONLY VALID AT THE GRAZ LOCATION!
The gift card cannot be redeemed in combination with discounts!

What payment methods are available in the online shop?

In our online shop, the following payment methods are available: 1. Debit card (Maestro) 2. Credit cards: Visa and Mastercard 3. EPS online transfer 4. PayPal

How can I pay?

You can pay the following ways:
1. Online in advance via multiple payment options
2. Cash on the spot or with your debit card

How long does it take to play a game?

Real playing time is exactly 60 minutes. Please arrive in time at our location, as you will receive a short instruction. If you can manage to arrive 10 minutes before your game is supposed to start it helps us to avoid delays for later games.

What difficulty levels do the rooms have?

Since difficulty is subjective, we cannot definitively say which room is the easiest or the hardest. However, our *Prison Break* room is particularly well-suited for beginners due to its straightforward nature. For first-time visitors, we have compiled 10 tips for solving an escape room to help you successfully complete a challenge. For experienced and advanced players, we recommend our *Bunker* or *Zombie Lab* rooms.

Is there an age-limit?

We recommend a minimum age of 14 years. For our rooms Prison Break and Bunker we do have a kids adaption, were we adjust the difficulty. We recommend a minimum age of 13 years. If you want to book a kids game please contact us via email or telephone. There is no maximum age limit. For family groups, children of school age can already participate; it's essential, however, that at least one adult and someone almost of age 18 years also play along.

I would like to arrange a game for teambuilding with my colleagues.

Our RoomEscape games are suited perfectly for teambuilding-activities. They develop communication and problem solving capabilities. More and more companies are taking advantage of this opportunity and after talking out some details you can even book these games for mornings.

What are smart-fox and lazy-fox bookings?

Smart-Fox bookings are reservations made at least 24 hours before the game starts. Lazy-Fox bookings are very short-term reservations and are €5 more expensive than games booked in advance.

Conditions redeem voucher, and How can I redeem my gift card?

The voucher can be redeemed online on our website directly during the booking process. The specified number of participants applies to a Smart Fox booking made at least 24 hours before the game date. For very short-notice bookings, so-called Lazy Fox bookings, a small fee applies—see also our terms and conditions. If there are more participants, you may pay an extra fee, so that everyone can participate. Partial redemption or refunds for fewer participants are not possible. The voucher cannot be combined with other offers and is not valid for teambuilding special packages.

Are the escape rooms air-conditioned?

In the summer, we air-condition all our escape rooms so you can keep a cool head while solving the puzzles. In the winter, we naturally heat the rooms to ensure a comfortable experience.

What about parking?

We have a small parking lot at Keplerstraße 24 (small gateway next to Spar). Only park on parking spots marked with "Fox in a Box Graz". Because of the limited number of parking spots we can not garantuee parking for every customer. We apologize for the inconvenience.

Are the tasks always the same or do they get changed from time to time?

The structure of the game usually remains the same. Teams that are not capable of solving a game at the first try can play it again.

Are you really locking us up inside a room? How can I get out?

Yes, the door is closed during the game. However, you always have the option to get out. Your host can always open the door from the outside and you are always able to stop the game entirely. There is also a panic-button. Once you solve all the riddles, the door opens as well.

I am pregnant, can I play anyway?

Of course, physical force is not necessary in the curse of the games. All tasks are not exhausting, can be solved merely with brainpower.

Which languages do I need to know?

A minimum understanding of English is required.